Saturday 28 March 2009

Learning to deal with failure

Life can't always be full of success

Most doctors were high fliers at school. Although they may look like hapless, mal-coordinated little mites on a ward round at medical school, don't forget they probably got straight As at A-level to get there. Then they passed vigorous exams at med school to qualify. I think nurses/HCAs/physios/managers etc forget that. They don't realise just how intelligent most doctors are. On an academic level. Some don't have much common sense. But anyway, they are used to succeeding.

Dealing with success is one thing. Dealing with failure is another. Dr Genesis has been fairly fortunate in his career so far. He hasn't been out of work for even a day. He has never had to locum. He has only failed one exam (the MRCS clinical in case you're wondering), but he passed it on the next attempt.

So Dr Genesis' ego took an understandable battering when he was rejected after a job interview. Who on earth could they have preferred? Surely the good-looks, quick wit, steady deep sage-like responses and sharp dress sense would have been enough to wow them? Apparently not.

Greeting patients, dealing with their problems, was difficult when Dr Genesis had just found out about the job. But then two things happened which made him feel better. The first was a young lady with "period problems". She was having on-going bleeding "like a period" for the last three weeks. She was a little shy talking about this at first. It was probably from messing up her pill taking on holiday. I prescribed her some medicine and suggested she come back next week if the bleeding was still there for "an internal" and a smear. Of course, Dr Genesis, added, you could see a female doctor if you prefer. "No", she replied, "I'd rather see you".

The second was a lady with her daughter. I recognised her because she had brought her son in a few weeks ago with costochondritis. He was in tears as he told me about his chest pain, which was stopping him playing football in the playground. Dr Genesis figured out what it was and showed him a picture off the internet. On his way out, Dr Genesis learned, he had turned to mum and said "I feel so much better already". She asked how long I was at this practice. Only till August, I'm just a registrar completing my GP training. The look in her eyes was rewarding to say the least. She couldn't believe I was still in training. "Well you've certainly impressed my family".

That made up for not getting the job. Almost.


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